Privacy Policy

Chas. A. Nethercott & Son Ltd takes seriously the privacy of those that visit our web site ( This Privacy Policy tells you what information we collect from our website and how that information is used and safeguarded. By accessing this website, you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information. This information generally includes, but is not limited to, name and e-mail address. We request this information when the user requests to contact with us.

We do not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children.

How is the information used?

Non-personal information is collected to allow us to analyse how our website is used and to improve the content and service the website provides.

Personal information is collected for analysis to improve the content of the website and the services we provide.

We will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes.

Are "Cookies" used on the website?

"Cookies" are small pieces of information that are placed on a web user's hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the web site if you do so.

How is personally identifiable information safeguarded?

We utilise industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to personal information is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties to which the Chas A Nethercott & Son Ltd website links. The inclusion of a link on the Website does not imply endorsement of the linked site or service by us.

Your Rights and who to contact about your Personal Information

You have the following rights:

the right to ask what personal data that we hold about you at any time, subject to a fee specified by law

the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, or if you have any questions about this policy or our use of your Personal Information please contact us by:

email: or write to: The Data Protection Officer, Chas A Nethercott & Son Ltd, 150 Darkes Lane, Potters Bar, Herts. EN6 1AF.

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